You can also access On Demand content and stream. VPNs we tested to unblock various forbidden resources. The process will be quite similar for other top VPNs like PIA, Cyberghost, NordVPN, and Surfshark. com and we’ll look into them. 100: The Internet Security team have stated Child Safe is on and whilst that maybe the case it is not working, i. Websafe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. websafe page unable to load. imap. Parental controls block websites and applications that you think are unsuitable for your child. 222 & 208. Sign in . Get NordVPN - the #1 VPN for Virgin Media. It's never been easier to use your Virgin TV thanks to our help guides. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail. 220) in case it's a local DNS issue. While your intentions are good, no ISP would allow this sort of thing due to the inevitable data protection implications. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. Use Google translate but you won’t be able to search. AtlasVPN: A fast and secure VPN that is great for streaming. Changing network settings to use any Public DNS should re-gain full access for the device. . 5GHz is a less congested frequency, so you get faster. Our configuration is a Hub 3 in Router mode, my HP Workstation is a DHCP client connected via a network cable. If you’ve received an SMS text message or letter asking you to call 0800 052 9429 about your Virgin Media account, please know that this is a genuine correspondence from ourselves. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. Login to the Virgin Media online account and check the Web Safe settings. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Virgin Media Web Safe allows you to restrict certain types of. on 23-05-2023 15:19. Any website unsuitable for children is blocked by default. Issue has been flagged to the forum team; be aware it can take them a few hours / days to respond. Mobile customers can also use the app to keep on. Have being trying a few times over past couple of weeks and just get same message. Settings page Enter this web address into your browser to change Hub settings, like your SSID or WiFi password. Internet not working on Mac even though all other devices are ok in Security matters 2 weeks ago; Re: Child Safe Not Working in Security matters 2 weeks ago; Web safe not working in Switched On Families 2 weeks ago; Re: Child Safe not working in Security. No, you can keep using the same phone you’ve always used. For best protection, we recommend using Virgin Media Internet Security and Web Safe. SpeedWe would like to show you a description here but the site won’t allow us. Access Virgin Media router settings in modem-only mode. Virus Safe - Enabled. Find out if you're getting the superfast or ultrafast fibre Virgin, Sky, BT, EE, PlusNet and TalkTalk and other providers promise on. Tech Chatter. If you want to protect children, then click on the Child Safe filter. The website is Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. It's also 5GHz compatible (unlike BT's Home Hub 3 and routers from other providers). 2 hours ago. Virgin Media Web Safe allows you to restrict certain types of. Security matters. Regards, Steven_L. Please enter your email. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. The computers and devices you wish to authorise are set up so that. 1. on 10-06-2023 13:58. Sign in Email address Please enter your email Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. Some simple ways to bypass the filters: Use the Pirate Bay Proxy. Watch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. Manage Your Account. Using the Virgin Media online account the Web Safe settings need to be set to : ++ VIrus Safe : Enabled. 220. You can find more help with your TV settings on your box. 1. Manage Your Account. What is Virgin safe search? Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. 159. If your site is blocked by a majority of ISPs, it may be that there is a. 67. Can't disable child safe. Could I request for some intervention from any of the admin to. A quick look at this handy picture should help you find the best location. Virgin Phone Switchover. 993. For best protection, we recommend using Virgin Media Internet Security and Web Safe. Joining in. In the meantime try the following: for the unable to establish secure connection issue, check the device's date and time are correctly setAt Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Virgin Media Email settings Access your email through a Web browser Before you read on, did you know that you can access your Virgin Media - 3166396. Parental controls block websites and applications that you think are unsuitable for your child. FYI be aware there is an ongoing issue with Web Safe that may result in loss of. 4. New here. 8. Access your bills, diagnose faults and manage your package. Re: Websafe settings won't save. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Virgin Mobile. To get the password, follow these steps: a. on 21-03-2023 15:29. However many mesh. I tried to check the AS name as advised on the forum , here is what I found. 4. Hopefully when that thread concludes it will also resolve your issue. 222. Virgin Media Web Safe allows you to restrict certain types of. Adding to the pain, the outage comes just three days after Virgin Media hit customers with a 13. SpeedAccess Virgin Media router settings in modem-only mode. com Address: 185. not the VM Hub. Access your bills, diagnose faults and manage your package. Your Mobile Account. WiFi hotspots. 123 and 194. It is still shown as enabled on the WebSafe website, and Virgin Support. Settings to enter. Most applications will alert you when an update is available; updating your software as soon as an update is available is a major step towards taking full control of. Virgin is still working on a more flexible system. I have company laptops from a Technology Consultancy, a Media Organisation and a Bank, each has a different VPN and each works flawlessly for hours on end, often all three are connected at the same time. For best protection, we recommend using Virgin Media Internet Security and Web Safe. Virgin Media and you have confirmed Child Safe is on. Options. Click: Settings. org). Learn more Hav. Forum; Apps. Tried every browser, device, incognito mode etc. The forum team are best placed to help further and issue has been. Activate Web Safe. I tried the usual fixes for this when searching this forum/youtube but nothing helps. Try with Open. See for more details. Watch the video to get quick tips on how to manage parental controls on Virgin Media Broadband. Once you’re done, launch your browser and you’ll be able to access previously blocked sites. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. Forum team are best placed to help and issue has been flagged to them. 1. . Click here to view more details on content filters from Virgin Media’s Web Safe. Browse Virgin Media Virgin Media Community. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. Account - Cable. This help content & information General Help Center experience. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. Learn how you. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. I can see that you are already have a thread and are in conversation with my colleague about your issues with websafe. The new fibre phone line is designed to work with the same phones as the old copper line. Please help! 🙂. Find out more here. Child Safe switched OFF but blocking sites. Every attempt bounces me back to the 'My Account' page. . 168. We created Web Safe for our customers to make browsing safety a no-brainer. Some examples: Help and Support > Billing and Payments > View your bill - takes me back to the help section again. Have a look in the Virgin Media online account. 168. Thanks . Web safe provides ultimate protection when using the internet. 1. Also check the. Networking and WiFi. You can manage your Web Safe settings easily and conveniently online, by signing into your My Virgin Media account. have tried this page, but that also is stuck. Changing Virgin Media Web Safe Settings on Desktop/Laptop. 8. Click: Web Safe. Learn how you can change Web Safe settings to turn Child Safe off. Bypass Child Safe & Virus Safe. To get around this, you need to turn Web Safe off. I have been trying to turn on child safe for the last few weeks, but just get the message. Virgin Phone Switchover. Abdelmonem. Hey @JohnnyT8,. Virgin Media Web Safe Log in to your My Virgin Media account. laptop. When you see the ‘Starting Up’ screen, you can pull the tab out of the remote. For fraudulent e-mails, forward to [email protected] was glitchy earlier this afternoon but now seems to be work. Along with the many other posts I have the issue where every time I click “manage websafe settings” it takes me back to the main page. Child Safe - Disabled. I've been trawling these god forsaken forums for an hour now, and all the people with the same problem you say "okay I'm PMing you to resolve this issue". I've tried turning it on, then off again. When accessing a page I am advised "You can easily change your Web Safe settings at any time. Virginmedia. Chatter and natter. For a single one, you may be able to get an exemption. on 09-07-2023 22:56. Navigate to the My Apps tab and select Web Safe from the menu. Click: My Apps. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. I have tried incognito, resetting cache, and downloading a vpn - all have failed. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Try both Mac and Windows. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. Set up a guest network. The results of queries to the Virgin Media DNS server gave the following results. 168. Guy. This is a fast and very easy trick that can work even if you're not a Virgi. I have now removed the child safe settings on your connection with us, please can you check to see if this has been done and your browsing isn't restricted any longer? Kind Regards, Steven_LHi @danspry, thanks for your post although I'm sorry to hear that you're unable to enable Web Safe. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. Find. Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos 20-08-2018; EGX T&Cs in Announcements 15-09-2017;We would like to show you a description here but the site won’t allow us. Go to Account settings, then Account details b. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. please try again and on the app it just goes to a pagew that does not load. Tech Chatter. --. 66. 9. If the latter then when signed in to My Virgin Media go to Web Safe Settings (old UI) and try making the changes there-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. com. In the meantime consider trying the following temporary workaround options: use a VPN service or Opera web browser's inbuilt (free) VPN service. Options. Options. Stream from Virgin Media. For fraudulent e-mails, forward to phishing@virginmedia. . Select SPAM Settings. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. 4. Virgin Media; My Virgin Media; Shop;. Just sign in to My Virgin Media and change your settings. e. Virgin Phone Switchover. I’m sorry to hear of the issues that you’re having with your web safe settings, have you been able to get this sorted or would you need further assistance to get this resolved? Kind Regards, Steven_LWeb safe provides ultimate protection when using the internet. Where you put your Hub can sometimes affect its wireless performance. One of the settings you may have previously accessed using the address above is the one to put the Virgin Media router in modem-only mode. Virgin Media's team are as ever silent on. 100 nslookup protonvpn. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. Reset Hub password. But everyone I try, it says oops page is broken. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. Visit the Virgin Media online account & make sure in the Web Safe settings Child Safe is Disabled. Is F-Secure Safe free with Virgin Media? F-Secure SAFE is a multi-award winning online security solution which is free to all Virgin Media customers for the first year, and it includes: Virus protection: detects and removes viruses, malware and spyware that. 8. 0 Kudos. Joining in. I keep getting the message seen in the attached picture. If you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web safe. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. 15-02-2023 21:11 - edited 15-02-2023 21:15. 0 Kudos Reply. Vodafone Sign in to My Virgin Media a. Browse Virgin Media Virgin Media Community. Home Phone. Options. SpeedThere are several options I am unable to access on the My Virgin Media website, as clicking on them sends me back to a previous page in an infinite loop. Settings. 67. Modem-only. This is so annoying as it seems as no one can help you over the phone. Move message to Spam folder (default) Flag a message as Spam but deliver to Inbox. I have a similar issue. on 02-09-2023 18:58. Visit the Virgin Media online account & make sure in the Web Safe settings Child Safe is Disabled. I've clicked on "I don't need it" but then a few days later the same thing happens again and I have to leave the computer and do. Solved: Hi I can't access web safe setting, I keep getting redirected to account home page. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023 Joining in. Virgin Media and O2 ; Keeping children safe online ;For best protection, we recommend using Virgin Media Internet Security and Web Safe. Phone. 5) Turn on the VM hub. 9. You can manage your Web Safe settings easily and conveniently. 168. The message you get from the pc isthat "something has gone wrong on our side. Altering the settings is straightforward, with the options being found in the "My Apps" section of My Virgin Media. Virgin Media; My Virgin Media; Shop; Help;. A similar issue raised here, Re: Websafe not blocking apps on iPhone and iPad e. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Changes to our Acceptable Use Policy for Virgin Media Mail. These changes affect all Virgin Media email addresses ending in the. Pick a category to get started. Log in to My Virgin Media. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. . I do not pay the extra £3 a month for the internet security. 100. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. More about Web Safe. However now it seems that randomly everything deactivated (thanks Virgin!) - when I turn it back on I can select Categories and save. Choosing your Web Safe settings Web Safe is of course up to you, and there may be situations where you don't need it. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Virgin Media O2 is partnering with A+E Networks EMEA, All3Media International, Banijay Rights, Blue Ant Media, Extreme International, Fremantle, Little Dot Studios and. My Virgin Media in Self Care Videos 20-08-2018; Welcome to Virgin Media in Self Care Videos 20-08-2018; Using Web Safe with Virgin Media in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on a Mobile in Self Care Videos 20-08-2018; Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care. For XBOX or Playstation: modify the network settings and specify the DNS manually as the OpenDNS or. 9. You can choose your Web Safe settings by logging into your My Virgin Media account, which can be accessed here. I have 3 devices. Security matters. this tool is useless and does not workHey ebbrunswick, Welcome to the community and thanks for taking the time to post here on the forums. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. Virgin Media takes online safety seriously. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. UPnP (Universal Plug and Play) is a service that allows devices on the same local network to discover each other and automatically connect through standard networking protocols (such as TCP/IP HTTP, and DHCP). Get NordVPN - the #1 VPN for Virgin Media. At Virgin Media, we pride ourselves on our parental controls. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. 4) Connect your router or mesh master unit to the VM hub with an Ethernet cable, Cat5e or Cat6, any higher specification is a waste of money. try going to if Web Safe is on this site should be blocked. Sign in to My Virgin Media to change your Web Safe. I am also experiencing the same issue. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. Account settings ; Welcome to My Virgin Media. With Web Safe off are you able to browse to a VPN site (by default these are blocked), for example Yes, then Web Safe is off as expected. Select Advanced Settings and accept the prompt; Scroll down to the Security section;. -- I'm a Very Insightful Person, I'm here to share knowle. Click here to view more details on content filters from Virgin Media’s Web Safe. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Trying to log in and access My Virgin Media and after authentication I am left stuck on a loading page with the loading animation looping endlessly. Web safe provides ultimate protection when using the internet. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Any website unsuitable for children is blocked by default. 1. Options. You don’t go into the hub to change settings, like adding sites to block, you login to Websafe with your My Virgin Media account login. 67. Account - Mobile. When. Change or cancel your package. 9. 1 or whatever else you like. Please allow me to send you a PM so I can discuss this further with you - please expect this message to arrive shortly and respond directly when you can!In response to Graham_A. Malware can also record or steal information like bank details or account logins. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. com IMAP Port. 2. 8. . Hello, I am having this problem too. 159. Thank you. For best. The website is If Virgin Media are telling you Web Safe is on and when you make the following queries from a Command Shall or Terminal: nslookup protonvpn. For best protection, we recommend using Virgin Media Internet Security and Web Safe. 17-04-2023 12:57 - edited 17-04-2023 12:58. on laptop and moibile, including private browsing. . 4. Could I request for some intervention from any of the admin to. My Virgin Media App. Switched On Families. My Virgin Media app. gin. I’ve had my broadband up and running since 10/09 and I set the account up just before then. This is the mode you choose if you’ve decided to use a third-party router, such as the Netgear Orbi system or Google Wifi. A new secure password will be generated for you. Virgin Media broadband safety and security Virgin offers an array of online protection software in the form of Web Safe, Child Safe and Internet Security to keep you, your household and all. Virgin Mobile. Billing and payments. g. . It is still shown as enabled on the WebSafe website, and Virgin Support was of little use. 168. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. please try again and on the app it just goes to a pagew that does not load. How to turn on Child Safe. Stay up to date by checking your latest bill, previous bills, and any upcoming charges. 168. com email account from a desktop email program, you'll need the IMAP and SMTP settings below: IMAP Settings. Then from the device on which you use the VPN try manually setting the DNS to Quad9 or something similar; Web Safe protection will no longer apply to this device. Go to My Apps. To turn parental controls on simply call 0345 6000 789 from your child’s mobile phone or visit Virgin Mobile ’s account page and log in using your Email address and Password. We'll be more than happy to assist from here! Select the Settings cog in the top right-hand corner. Yes, It's Still Dangerous in 2023. You’ll pay nothing for 3 months (with no payment details. See. Help with Volt. Community Natter. Makes sure your dns settings on your computer are manually set - 8. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. If you changed the computer's network settings to use any Public DNS does that re-gain access. If you’re using a third-party router or home mesh, such as the TP-Link Deco, Netgear Orbi or Google Wifi, this is the mode to choose. Compare deals today. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanks How to Access Virgin Media Hub settings in the modem-only mode The Virgin Media router’s modem-only mode may have been one of the configurations you previously accessed using the preceding address. More about Web Safe. 8. Try computers with Cisco’s OpenDNS using 208. Use a free web proxy and enter Use the Get Magnet Link site. Called "Web Safe" the system currently blocks all access to sites featuring pornography, drug use, hate speech, violence, self-harm and suicide. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection.